smile2o dental practice reviews and feedback - independently hosted by CustomerSure

Best dental practice ive been to in so many ways. They dealt with all my issues efficiently and were very genuine and wanted resolve them and not charge me money and not really do much which is what my experience of other dentists havw been. They restored my fairth in dentists greatly. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Michael Cotton – 09 Aug 18 – Add public reply

Friendly proffesional and most importantly since becoming a patient l now no longer have the fear of visiting the dentist. – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Chris Carter – 07 Aug 18 – Add public reply

Friendly , professional high quality care – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Bruce church – 07 Aug 18 – Add public reply

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Kirstie – 07 Aug 18 – Add public reply

I would recommend "smile 2o" to anyone.. They are the best dentist i have ever used. Great dentists, staff and friendly receptionist., in lovely surroundings. I have used them for all major dental work as well as routine.. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Karen – 02 Aug 18 – Add public reply

As a nervous patient before i am no more! – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Lisa lea – 02 Aug 18 – Add public reply

Friendly but very professional service. I like the clear explanations and advice. – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Tracy – 02 Aug 18 – Add public reply

You get what you pay for, and Wayne is the best. Smile2o saved my teeth after years of NHS neglect, and I'm forever grateful. Highly recommended. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Jon P – 31 Jul 18 – Add public reply

I trust my dentist to deliver the best quality treatment for me – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Marie – 31 Jul 18 – Add public reply

Efficient professional and thorough – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Frances Davenport – 26 Jul 18 – Add public reply

Superb – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Richard – 24 Jul 18 – Add public reply

Always helpful and friendly – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
8/10 – How friendly were we to deal with?
8/10 – How likely is it that you would recommend us to a friend or colleague?
8/10 – How well did we meet your needs?

Amanda – 24 Jul 18 – Add public reply

Smile2O help me smile again! Great service and very friendly. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Nathaly – 23 Jul 18 – Add public reply

Nathaly
Thank you for your positive feedback, we really do appreciate it.
Wayne and the team at smile2o.

Wayne Williams – 24 Jul 18

Excellent 10/10 – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Keith Campbell – 23 Jul 18 – Add public reply

Thank you for your positive feedback Keith, we really do appreciate it.
Wayne and the team at smile2o

Wayne Williams – 24 Jul 18

Consistently good dental care, with an organised, friendly reception. – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Clare – 23 Jul 18 – Add public reply

Everybody at the surgery is lovely and the service is excellent. All dentists should be like this. If you have the money - it is worth it! – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Ruth – 23 Jul 18 – Add public reply

Excellent service right from my initial phonecall. Wayne takes the time to explain what he is going to do and provided reassurance at every step. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Gavin Baxter – 19 Jul 18 – Add public reply

I have had so much dental work done, both in the past and since coming to Smile2O and i have been put at ease and reassured every step of the way by Wayne and Henriette. They have eleiminated my fear of coming to the dentist and given me back a great smile. Thank you. – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Andi Keeling – 19 Jul 18 – Add public reply

Very good – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Paul Barton – 17 Jul 18 – Add public reply

Always been extremely happy with me dental work and all made nicer by the happy friendly staff – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Yvonne Ellis – 17 Jul 18 – Add public reply

I have been coming here for the majority of my life, and I cant imagine going anywhere else! I go university in a different part of the country but still come back here for the quality and care delivered everytime! Brilliant! – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Angharad Stephens – 17 Jul 18 – Add public reply

Absolutely a great Service. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

S.Shams – 12 Jul 18 – Add public reply

Very considerate of patient needs and fears. Especially with an extremely nervous patient! – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Lynn – 12 Jul 18 – Add public reply

Very professional ,kind and friendly. Nothing was too much trouble. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Pam Smith – 12 Jul 18 – Add public reply

Excellent dentist, friendly surgery and would recommend to others particurlarly if they required a specialist approach. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Alison – 10 Jul 18 – Add public reply

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
8/10 – How well did we meet your needs?

Martin Ansong – 10 Jul 18 – Add public reply

Very professional. Solved problem where 3 other dentists had failed to diagnose the issue. – How would you describe our performance overall?

10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Ed – 09 Jul 18 – Add public reply

Proffessional, friendly, warm, caring, updated. – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Katerina Botsi – 09 Jul 18 – Add public reply

Fantastic... Saved my teeth! – How would you describe our performance overall?

10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Lucy Pascoe – 09 Jul 18 – Add public reply

An excellent professional, first class and very friendly service. I would highly recommend smile2o – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Lindsay Allison – 09 Jul 18 – Add public reply

Been coming to smile2o for many years & very satisfied with treatment – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Mavis Mason – 09 Jul 18 – Add public reply

Very good – How would you describe our performance overall?

10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Tito – 09 Jul 18 – Add public reply

.. – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
5/10 – How likely is it that you would recommend us to a friend or colleague?
7/10 – How well did we meet your needs?

joe – 21 Jun 18 – Add public reply

Excellent – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

EP – 19 Jun 18 – Add public reply

Professional and sensitive to concerns – How would you describe our performance overall?

7/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

elizabeth – 19 Jun 18 – Add public reply

Always fantstic – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Wayne Greyling – 19 Jun 18 – Add public reply

Excellent – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Laura Page – 18 Jun 18 – Add public reply

The whole team were very understanding and patient with me. They made the whole process as relaxing as possible and made me feel extremely safe and reassured. Everyone is so friendly and i felt at ease from the moment i arrived. Wayne and Hennie explained everything to me in detail so there were no suprises and i knew i was in very safe hands. Very excited about the next step. Thank you. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Sophie – 18 Jun 18 – Add public reply

Vvery profesional and informative – How would you describe our performance overall?

7/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Marc davidson – 18 Jun 18 – Add public reply

Excellent – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Ian Reseigh – 26 Oct 17 – Add public reply

Ian, thank you for completing our patient satisfaction survey recently and for the positive input.

Wayne Williams – 29 Oct 17

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Tristan Coles – 26 Oct 17 – Add public reply

Hi Tristan, thank you for completing our patient satisfaction survey recently and for giving us such positive feedback.

Wayne Williams – 29 Oct 17

Very proffesional people and very kind. Would highly recommend as have always had problems with way my teeth have looked since i was younger and know after there advice and help know on the road to smile with confidence – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Jess – 24 Oct 17 – Add public reply

Hi Jess
Thank you for completing our patient satisfaction survey recently and for the positive input.
Our team are dedicated to helping you have full confidence in your smile and we are so pleased that you have achieved this.

Wayne Williams – 29 Oct 17

Wayne and his team are brillant. They are approachable, listen to the clients needs and are able to offer good advice and treatment options. I cannot reccomend highly enough . From the welcoming reception staff to the fab dentistry !! Really pleased I have found them. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Vanessa shefras – 24 Oct 17 – Add public reply

Hi Vanessa
Thank you for completing our patient satisfaction survey recently and for your very positive comments about our team and the practice. We are fully dedicated to continue to provide the best treatment and care for you in the future.

Wayne Williams – 29 Oct 17

Fantastic service and treatment. The team here are very friendly and professional. – How would you describe our performance overall?

10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Sue – 13 Oct 17 – Add public reply

Having been using Smile for 7 years and having both check ups up to major treatment I would highly recommend, the whole team are excellent. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Martyn Gibbs – 12 Oct 17 – Add public reply

Careing very profesional Easy to talk to – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Patricia MacSwan – 10 Oct 17 – Add public reply

Everytime we have question, we get a detailed expanations of everything. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Elizabeth Ramos – 09 Oct 17 – Add public reply

Dear Mrs Ramos
Thank you for completing our patient satisfaction survey recently and for the positive input.

Wayne Williams – 29 Oct 17

Always excellent -fantastic team. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Chris Hynes – 09 Oct 17 – Add public reply

Smile2o is very professional, listen to their patients and deliver amazing results! Thank you. – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Olga – 09 Oct 17 – Add public reply

Excellent – How would you describe our performance overall?

9/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

David Bagshaw – 09 Oct 17 – Add public reply

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