smile2o dental practice reviews and feedback - independently hosted by CustomerSure

Excellent service – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Des Jackson – 24 Aug 17 – Add public reply

Open, honest and professional – How would you describe our performance overall?

9/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Phil Reay – 17 Aug 17 – Add public reply

Very good – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

David stoker – 17 Aug 17 – Add public reply

Extremely friendly and efficient, have always kept my teeth healthy – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Menna Braithwaite – 17 Aug 17 – Add public reply

Efficient and Professional Service – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
8/10 – How likely is it that you would recommend us to a friend or colleague?
8/10 – How well did we meet your needs?

Mr Kirk – 12 Jan 17 – Add public reply

Never ever rushed, always respected, very professional yet friendly and name always remembered. Everything totally clean and tidy - up-to-date mags to read and hot drink available if wanted. Excellent ! – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Jeni Silver – 12 Jan 17 – Add public reply

Very good.exellent advice. – How would you describe our performance overall?

7/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Jim adkins – 12 Jan 17 – Add public reply

Excellent. Very friendly and helpful staff. Cannot fault anything. Lovely waiting room with magazines. Almost a pleasure to go to the dentist! – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Petra Johnstone – 12 Jan 17 – Add public reply

Thanks guys I've seen a lot of you over the last year and think my time and monny are well spent. Professional and friendly a perfect combination. – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Nathy – 15 Dec 16 – Add public reply

I travel miles to see Wayne for my dental care and the reason is that he is the most knowledgeble dental professional I have ever come across in years of searching. The climic and staff reflect this high standard. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

ludmilla ferguson – 15 Dec 16 – Add public reply

Cannot fault the practice. Always friendly, helpful and give full explanations. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Emma Peek – 29 Nov 16 – Add public reply

Excellent, thorough and friendly service. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Mrs A – 29 Nov 16 – Add public reply

Although a bit of a drive to get to the surgery the treatment is thorough,and I have always been treated with every consideration. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
8/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Anne corne – 28 Nov 16 – Add public reply

Extremely professional and friendly team. As a "dentist phobe" I was put at ease by all. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Matthew Hall – 28 Nov 16 – Add public reply

Mathew
Thank you for your positive feedback about your expecrience at smile2o.
Our team are fully committed to providng the best possible care for you.

On behalf of the team
Wayne Williams

Wayne Williams – 30 Nov 16

Excennt treatment and advice. – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

David Nash – 26 Nov 15 – Add public reply

Dentistry at it's best! Wayne made me feel so at ease with a particular procedure I was nervous about. I have the fullest confidence in him and his team. He explains everything along the way and his calm and caring nature eased my nerves. The staff are friendly and on the ball. It's the best dental treatment I've ever experienced - I won't use any other dentist again! – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Michelle – 26 Nov 15 – Add public reply

Michelle
Happy New Year to you.
Just a note to say thank you for the positive feedback that you provided about your experience at smile2o.
The team and I will look forward to seeing you again in 2016

Wayne Williams – 07 Jan 16

Excellent – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Timothy – 26 Nov 15 – Add public reply

All staff are friendly, helpful, professional and highly skilled. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Neil W – 13 Oct 15 – Add public reply

Very happy with arrangements – How would you describe our performance overall?

7/10 – How easy was it to get a convenient appointment?
8/10 – How friendly were we to deal with?
8/10 – How likely is it that you would recommend us to a friend or colleague?
8/10 – How well did we meet your needs?

DK – 08 Oct 15 – Add public reply

Good – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Charles Margetts – 24 Sep 15 – Add public reply

Very good – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
8/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Sue delahunty – 22 Sep 15 – Add public reply

7/10 – How easy was it to get a convenient appointment?
8/10 – How friendly were we to deal with?
7/10 – How likely is it that you would recommend us to a friend or colleague?
7/10 – How well did we meet your needs?

Chris – 22 Sep 15 – Add public reply

No complaints! Very pleased. – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Huw Jenkins – 15 Sep 15 – Add public reply

Always very good service - just a little frustrating I had to wait longer for a combined dentist check / hygienist appointment due to both hygienists being on annual leave. – How would you describe our performance overall?

7/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Stephen Packer – 08 Sep 15 – Add public reply

Extremely informative and helpful service-always professional, and sensitive towards any anxieties. Best dental servicec I have ever experienced! – How would you describe our performance overall?

6/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Karen – 08 Sep 15 – Add public reply

9/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Rob Reed – 11 Aug 15 – Add public reply

Am completely satisfied with all treatment received, both in terms of myself and my teeth!j – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Liz Gardiner – 04 Aug 15 – Add public reply

Excellent – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Joyce Davies – 04 Aug 15 – Add public reply

Friendly, always pleasant and have confidence in service received – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

DC – 04 Aug 15 – Add public reply

I only came here because I was told bythedentist I sawin S lough that this was the best dentist in a Berkshire. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Jean Robson – 04 Aug 15 – Add public reply

9/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Glynn – 30 Jul 15 – Add public reply

Excellent – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Jean Hayward – 30 Jul 15 – Add public reply

Excellent – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Chris allum – 30 Jul 15 – Add public reply

Excellent dental care - very understanding for someone who struggles with Dental fear - always take thr time to explain what is happening and great results every time. – How would you describe our performance overall?