smile2o dental practice reviews and feedback - independently hosted by CustomerSure

Been client many years with Henriette. Practice is Excellent and understand how i feel about dentist. Continue to help me on my dental journey. Great job – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Lisa newman – 06/07/2015 – Add public reply

The best dental practice i've been to. All members of staff are caring and knowledgable. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Kelly – 30/06/2015 – Add public reply

Excellent. No compaints at all. Friendly and efficient service from everyone. Reassuring and professional at all times – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Jo Gould – 30/06/2015 – Add public reply

Very good and friendly dentist surgery and I would certainly recommend it to my friends and family. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Petra Batterbee – 25/06/2015 – Add public reply

The welcome and treatment I received at Smile2Owas first class. My fears were acknowledged and I was reassured by the time and care taken to explain to me how my treatment would improve the health of not just my teeth but my whole self. I am glad I went through with the treatment plan offered. I am also in awe of the the way the pain I expected but did not experience was managed by the magic 'Wand'. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Olga Hughes – 25/06/2015 – Add public reply

Perfectly satisfactory in every regard. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

R Keith Greenwood – 25/06/2015 – Add public reply

Perfectly satisfactory in every regard – How would you describe our performance overall?

R keith greenwood – 25/06/2015 – Add public reply

Excellent team,environment and expertise. I have been frightened of dentists all my life. This is no longer the case, thankyou – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Stephen hodgson – 25/06/2015 – Add public reply

Very good – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
8/10 – How likely is it that you would recommend us to a friend or colleague?
8/10 – How well did we meet your needs?

Chris – 25/06/2015 – Add public reply

Excellent! – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Steven Murphy – 25/06/2015 – Add public reply

Very good. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Jenny Tait – 25/06/2015 – Add public reply

A very high quality service that cares about it's clients fears/concerns and performs all it's work to a very high standard. – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Ronald Goodwin – 22/06/2015 – Add public reply

The practice combines High standards of professionalism with a friendly and caring staff. I would not hesitate to recommend Wayne and his superb team – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Kim – 18/06/2015 – Add public reply

Excellent, friendly service from all staff. Great advice and treatment. – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Mrs B – 18/06/2015 – Add public reply

Always been very easy to deal with, relaxed, friendly and professional service. Would always recommend. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Mark Cook – 18/06/2015 – Add public reply

Friendly staff with good range of services and follow up after inplant and bone graft surgery – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Debbie morris – 16/06/2015 – Add public reply

Brilliant team. Super happy and looking forward to more years with smile2o – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Rob G – 15/06/2015 – Add public reply

Explained well and reassured me through a difficult and complex procedure. – How would you describe our performance overall?

10/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Kate ellison-bourne – 15/06/2015 – Add public reply

Explained well and reassured me through a difficult and complex procedure. – How would you describe our performance overall?

10/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Kate ellison-bourne – 15/06/2015 – Add public reply

An excellent service provided overall – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

M JC – 15/06/2015 – Add public reply

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Paula Howard – 12/06/2015 – Add public reply

Since years my family has been very well taken care of, mental and dentalwise. Technically and scientifically always on the latest update. Very friendly staff. – How would you describe our performance overall?

10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Denise Wiltschko – 11/06/2015 – Add public reply

Friendly supportive staff who are willing to support patients outside of office hours – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Philip – 10/06/2015 – Add public reply

Professional, friendly, reassuring, excellent for all the family. – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Jackie Aitken – 10/06/2015 – Add public reply

Entirely satisfactory. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Pahl – 09/06/2015 – Add public reply

All staff very couteous and attentive. Very satisfied with all aspects of treatment /care. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Chris – 09/06/2015 – Add public reply

Very good – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Graeme simpson – 09/06/2015 – Add public reply

Graeme
Thank you for your positive feedback about smile2o.
We appreciate that you may also recommend us to your friends and family.
Personal recommendations are the single largest referral source at smile2o.

Thank you for choosing us to provide your dental care
Wayne Williams and the smile2o team

Wayne Williams – 17/06/2015

I have always experienced very professional and friendly service. Always satisfied. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Jacolien – 09/06/2015 – Add public reply

Very friendly and professional. Excellent , – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Jill Chappell – 04/06/2015 – Add public reply

Overall I receive a consistently professional, courteous and efficient service from Smile2O. This has remained the status for over 10years! – How would you describe our performance overall?

5/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Joanna Walker – 04/06/2015 – Add public reply

Excellent! Thank you to all for being so kind and considerate and patient in addition to providing a thoroughly professional and first class service. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Jutta – 04/06/2015 – Add public reply

In one word brilliant! – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Caroline kronsten – 04/06/2015 – Add public reply

Excelent – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Eileen Higgins. – 04/06/2015 – Add public reply

Excellent thank you I no longer put off going to the dentist – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Ian Hardy – 04/06/2015 – Add public reply

Over the years and moving around the country I can honestly say. This is the most friendly approachable and qualified dentist I have been a patient with. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Gary Adams – 04/06/2015 – Add public reply

Good quality trustworthy dentistry.......a little expensive. – How would you describe our performance overall?

7/10 – How easy was it to get a convenient appointment?
8/10 – How friendly were we to deal with?
8/10 – How likely is it that you would recommend us to a friend or colleague?
8/10 – How well did we meet your needs?

BJ – 02/06/2015 – Add public reply

Always professional with excellent care in a very comfortable environment – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Sandra Knight – 02/06/2015 – Add public reply

Very good – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Pauline – 02/06/2015 – Add public reply

Very friendly, efficient, attentive family run business. Very up to date proceedures. Good communication when explaining treatments. – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Karen Kembery – 02/06/2015 – Add public reply

All the staff were very polite and helpful. Wayne, my dentist, was just the best. I came on my Husbands recommendation, because my dentist were not doing a good job, and staff in the same practice were not communicating well. Since being with Smile2o my mouth feels a lot better and my own again. I have had implants too which are brilliant. Thank you very much Smile 2o. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Alyson Mansfield – 01/06/2015 – Add public reply

Professional and put me more at ease as i am a nervous patient. – How would you describe our performance overall?

Marie – 01/06/2015 – Add public reply

Professional and put me more at ease as i am a nervous patient. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Marie – 01/06/2015 – Add public reply

Dear Mrs Belcher
Thank you for your positive feedback about smile2o.
We are so pleased that you have overcome your anxiety and that your treatment has been successful.
You may want to tell other people about us, so that we can help them too?
Personal recommendations are the single largest referral source at smile2o.

Thank you for choosing us to provide your dental care
Wayne and the smile2o team

Wayne Williams – 17/06/2015

Excellent; I feel very fortunate to be attended by this practice, and Dr Wayne Williams in particular. – How would you describe our performance overall?

8/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
9/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Catherine Britton – 29/05/2015 – Add public reply

Dear Mrs Britton
Thank you for your positive feedback in our recent survey.
We are so pleased that you have found our service to be excellent.
Please tell your friends about us, personal recommendations are a large part of our success at smile2o.
We look forward to providing your dental care for many years to come.

Wayne and the team at smile2o

Wayne Williams – 17/06/2015

8/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
8/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Chloe – 28/05/2015 – Add public reply

Excellent service in a relaxed environment. – How would you describe our performance overall?

6/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Gavin – 28/05/2015 – Add public reply

Gavin
Thank you for your positive feedback about smile2o.
We are very pleased that you have found our team to be professional and caring.
You may want to tell your friends and family about us, personal recommendations are the single largest referral source at smile2o.

Thank you for choosing us to provide your dental care
Wayne and the smile2o team

Wayne Williams – 17/06/2015

Excellent. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

B Smith – 28/05/2015 – Add public reply

Excellant – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Christine Rich – 28/05/2015 – Add public reply

Excellent – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Glyn Jones – 28/05/2015 – Add public reply

The recent treatment to remove impacted wisdom teeth was handled in a most professional and caring way. I would recommend the practice to anyone. – How would you describe our performance overall?

9/10 – How easy was it to get a convenient appointment?
9/10 – How friendly were we to deal with?
8/10 – How likely is it that you would recommend us to a friend or colleague?
9/10 – How well did we meet your needs?

Hilary Ellis – 28/05/2015 – Add public reply

Dear Hillary
Thank you so much for your positive feedback about your treatment and care at smile2o.
We appreciate that you may also recommend us to your friends and family.
Personal recommendations are the single largest referral source at smile2o.

Thank you for choosing us to provide your dental care
Wayne and the smile2o team

Wayne Williams – 17/06/2015

Here to complete my treatment today. Have been worried about a tooth for a few years but changing to this dentist has stopped the anxiety and the tooth is already better. – How would you describe our performance overall?

10/10 – How easy was it to get a convenient appointment?
10/10 – How friendly were we to deal with?
10/10 – How likely is it that you would recommend us to a friend or colleague?
10/10 – How well did we meet your needs?

Pamela Rendle – 27/05/2015 – Add public reply

Mrs Rendle
Thank you for your positive feedback about smile2o.
We are so pleased that you have had a pleasant dental experience with our team.
Personal recommendations are the single largest referral source at smile2o and we would be very grateful if you would consider telling your friends and family about us.

Thank you for choosing us to provide your dental care
Wayne Williams and the smile2o team

Wayne Williams – 17/06/2015

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